Information We Collect

When you reach out to us for corporate floral designs or gift services, we gather information you submit willingly. This covers your name, company name, email, phone, delivery addresses, and particular specifications for your floral needs. We also collect payment details when you place orders, though transactions are handled securely by our payment partners.

For corporate clients, we may gather extra business data like company registration information, preferred delivery timelines, and budget constraints to tailor our services to your organizational requirements.

Our site automatically collects specific technical details when you visit, such as your IP address, browser type, device details, and how you move through the site. We use this to enhance site performance and learn how clients discover our offerings.

How We Use Your Information

We primarily use your data to complete flower orders and deliver high-quality customer support. This encompasses processing orders, coordinating deliveries, crafting custom arrangements per your specifications, and communicating about your service needs.

We also leverage information to enhance our services and the user experience on our site. This helps us identify which corporate floral offerings are most beneficial to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Nova Field Gallery respects your privacy and does not sell your personal data to others. We share information only as needed to deliver our services or when legally required.

We may share essential information with trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your information and use it solely for the services they perform for us.

We might disclose information when required by law, a court order, or governmental request. We may also share information to protect our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We regard the protection of your personal data with utmost importance and deploy suitable technical and organizational safeguards to shield it. This covers secure data storage, encrypted communications, and restricted access to personal information inside our organization.

Although we employ robust security measures, no online transmission method is entirely foolproof. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. Under applicable laws, you may be entitled to access, amend, delete, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will reply within a reasonable period as required by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations depend on the data type and the purpose for which it was collected.

Cookies and Website Tracking

Our site employs cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie options in your browser settings. However, turning off some cookies may impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

This site may include links to third-party sites or services. This privacy policy covers only Nova Field Gallery and our site. We are not accountable for the privacy practices of external websites.

We encourage you to check the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.